Customer Support
AI-powered support that scales with your business.
1
Multi-Channel Support
Customers reach you on WhatsApp, email, or webchat. Sophon handles the first response, gathering context before escalating to humans.
2
Knowledge Base Search
Upload your help docs. Sophon searches them semantically to answer customer questions with accurate, sourced responses.
3
Escalation Workflows
Approval gates ensure sensitive actions (refunds, account changes) always get human review before execution.
4
Analytics
Track response times, resolution rates, common questions, and customer satisfaction across all channels.
Get started in under 5 minutes
One command to launch. Add your LLM provider. Connect your channels. Your intelligent assistant is ready.